Tim Kelsey: Making the NHS a world class customer service

23rd October 2012

Tim Kelsey, National Director for Patients and Information in the NHS, presented a “first look” into his proposed work programme, with the intention of generating honest and open feedback from CHN members.

Speaker: Tim Kelsey
Hosts: BT Health

Click to view Tim Kelsey’s presentation at this event.

Also, read more about this event in a blog by Richard Smith published in the HSJ